Legal

Terms of Service

Effective date: May 12, 2026 · Applies to the Vela mobile app and startvela.fit

These Terms of Service ("Terms") govern your access to and use of the Vela mobile app, web app, websites, and related services (collectively, the "Service"). The Service is provided by Vela ("Vela," "we," "us," or "our").

By creating an account, signing in, checking the legal consent box, or using the Service, you agree to these Terms, the Privacy Policy at https://startvela.fit/privacy, and any supplemental terms presented in the Service.

If you do not agree, do not use the Service.

1Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you are 18 or older and have the legal capacity to agree to these Terms.

2Service changes & feedback

The Service may contain bugs, incomplete features, inaccurate outputs, outages, data loss, or changes without notice. We may add, remove, suspend, reset, or modify features at any time.

You agree not to share private links, builds, credentials, or non-public product details except as we authorize. You may provide feedback, ideas, reports, suggestions, and other input. You grant Vela a perpetual, worldwide, royalty-free right to use that feedback without restriction or compensation.

Unless separately agreed in writing, use of the Service is voluntary and unpaid. You are responsible for your own devices, connectivity, and any charges from your mobile carrier or internet provider.

3Account registration & security

You may need an account to use the Service. You agree to provide accurate information and keep your account secure. You are responsible for activity under your account and for maintaining control of your device, email account, and supported sign-in provider.

Notify us at security@startvela.fit if you believe your account has been compromised.

4Health, fitness, medical & safety disclaimer

Vela is a fitness and nutrition coaching app. It is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. The Service does not provide medical advice, physical therapy, rehabilitation treatment, nutrition therapy, diagnosis, emergency care, or a substitute for professional healthcare.

Always consult a physician or qualified healthcare professional before starting, changing, or stopping an exercise, nutrition, mobility, rehabilitation, or wellness program, especially if you have pain, injuries, medical conditions, disabilities, pregnancy, cardiovascular risk, metabolic disease, eating disorder history, or other health concerns.

You are solely responsible for deciding whether exercises, workouts, nutrition choices, and other recommendations are appropriate for you. Stop exercising immediately and seek medical attention if you experience chest pain, fainting, severe shortness of breath, dizziness, unusual pain, numbness, weakness, or any other concerning symptom.

Do not use the Service for emergencies. Call emergency services immediately if you may have a medical emergency.

5AI-generated content disclosure

The Service uses artificial intelligence and automated systems to generate or refine workout sessions, movement selections, training loads, goals, injury-aware recommendations, nutrition support, summaries, and coaching language.

AI-generated content may be incomplete, inaccurate, unsafe for your specific circumstances, outdated, or inconsistent with professional advice. AI outputs are informational only. You are responsible for reviewing all recommendations, using your judgment, and consulting qualified professionals when appropriate.

Do not rely on the Service as your only source for health, medical, rehabilitation, nutrition, or safety decisions.

6Nutrition features

Nutrition, calorie, macro, barcode, label, and food-photo features are estimates. Food data, image recognition, serving sizes, and nutrient calculations may be inaccurate. The Service is not a medical nutrition therapy tool and should not be used to diagnose, treat, cure, or prevent any medical condition.

If you have allergies, medical dietary requirements, an eating disorder history, diabetes, kidney disease, pregnancy-related needs, or other nutrition-sensitive conditions, consult a qualified healthcare professional before relying on any nutrition information.

7User content & inputs

"User Content" means information you submit, upload, enter, or generate through the Service, including goals, notes, workouts, injuries, limitations, photos, nutrition entries, meal logs, feedback, and support messages.

You represent that you have the rights needed to submit User Content and that your User Content does not violate law or the rights of others. You grant Vela a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, modify, display, and use User Content to provide, secure, improve, and support the Service.

Do not submit content that is illegal, harmful, abusive, invasive of privacy, infringing, misleading, or otherwise inappropriate.

8Privacy

Our Privacy Policy at https://startvela.fit/privacy explains how we collect, use, share, and retain information. By using the Service, you acknowledge the Privacy Policy, including the handling of health, fitness, injury, nutrition, diagnostic, AI, and account deletion data.

9Account deletion

You may request account deletion from in-app Settings or by emailing support@startvela.fit.

Account deletion uses an anonymize-and-retain model. We remove or replace direct account identifiers and revoke or disable authentication where supported. We retain certain product records in anonymized or de-identified form, including sessions, goals, injury records, nutrition logs, training preferences, equipment, height, weight, and gender, as described in the Privacy Policy.

10Third-party services

The Service uses third-party providers for authentication, hosting, storage, analytics, error monitoring, AI generation, nutrition analysis, mobile builds, app delivery, and related operations. Their services may be subject to their own terms and policies. The Privacy Policy includes the current provider summary.

We are not responsible for third-party services outside our reasonable control.

11Acceptable use

You agree not to:

• Use the Service if you are under 18.
• Use the Service for medical emergencies or professional medical decisions.
• Ignore pain, medical restrictions, professional advice, or unsafe conditions because of app content.
• Reverse engineer, scrape, overload, disrupt, or attempt unauthorized access to the Service.
• Upload malicious code, unlawful content, or content that violates the rights of others.
• Misrepresent your identity or provide false health, safety, or account information.
• Use the Service to train competing AI systems or reproduce proprietary content without permission.
• Share private links, builds, or credentials except as authorized.

12Intellectual property

The Service, including software, design, graphics, text, prompts, generated templates, workouts, content structure, branding, logos, and other materials, is owned by Vela or its licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a limited, personal, non-transferable, non-exclusive, revocable right to use the Service for your own fitness and nutrition tracking.

No rights are granted except as expressly stated in these Terms.

13No professional relationship

Using the Service does not create a doctor-patient, physical therapist-patient, dietitian-client, trainer-client, fiduciary, or other professional relationship with Vela. Any human coach, clinician, trainer, or other professional relationship must be established separately and expressly.

14Changes to the Service or Terms

We may update the Service and these Terms from time to time. If we make material changes, we will provide notice when required by law or platform policy. Your continued use after changes become effective means you accept the updated Terms.

15Suspension & termination

We may suspend or terminate your access if we believe you violated these Terms, created risk or legal exposure, misused the Service, or if we discontinue the Service. You may stop using the Service at any time and request account deletion as described above.

16Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Vela disclaims all warranties, express or implied, including warranties of accuracy, reliability, availability, fitness for a particular purpose, merchantability, non-infringement, and safety.

We do not guarantee that workouts, nutrition estimates, AI outputs, injury-aware recommendations, or other content will be accurate, complete, safe, or appropriate for you.

17Limitation of liability

To the fullest extent permitted by law, Vela and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost data, personal injury, health outcomes, or service interruption arising from or related to the Service or these Terms.

To the fullest extent permitted by law, our aggregate liability for all claims related to the Service or these Terms will not exceed the greater of the amount you paid to Vela for the Service in the 12 months before the claim or USD $100.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

18Indemnification

You agree to defend, indemnify, and hold harmless Vela and its affiliates, officers, employees, contractors, licensors, and service providers from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising from your use of the Service, User Content, violation of these Terms, or violation of law or third-party rights.

19Governing law

Unless applicable law requires otherwise, these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles.

20Contact

Questions about these Terms can be sent to support@startvela.fit. Security disclosures: security@startvela.fit.